Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number
• Physical address
• Service preferences and booking details
• Website activity and usage data (via cookies, pixels, tracking tools)

We collect this information when you submit a form through our website or booking platform, click on or respond to our digital advertisements, contact us by phone, text, email, or social media, or schedule a service or interact with our business in any way.

2. How We Use Your Information

We use your personal data to:

• Provide, manage, and confirm cleaning services
• Communicate scheduling updates, invoices, and support responses
• Send promotional offers and service reminders via email or SMS
• Improve our website, services, and marketing performance
• Fulfill legal or regulatory obligations

3. SMS/Text Messaging Consent (A2P 10DLC Compliance)

By providing your mobile number, you expressly consent to receive SMS communications from YassClean LLC. This includes:

• Appointment reminders and confirmations
• Operational updates and service alerts
• Exclusive promotions and seasonal offers

Message frequency may vary. Standard messaging and data rates may apply. You can opt out at any time by replying STOP, or request assistance by replying HELP.

Your mobile information will not be shared or sold to third parties for marketing purposes. All categories above exclude SMS opt-in data and consent; such information will never be disclosed or shared with any third parties or affiliates.

4. Information Sharing

We do not sell or rent your personal data. We may share information only with:

• Trusted service providers (e.g., SMS platforms, CRM tools, booking software, payment processors) who operate under confidentiality agreements
• Law enforcement or government authorities when required by law
• Partners or contractors who help fulfill your requested services, only when necessary and under data protection standards

5. Cookies & Tracking Technologies

We may use cookies, pixels, or similar tools (including Meta/Facebook pixels) to analyze website traffic and user behavior, improve the relevance of our advertisements, and personalize user experience on our website. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your information
• Opt out of any promotional communication at any time via email or SMS

To exercise your rights, contact us at privacy@yassclean.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, the “Effective Date” at the top will be revised. We encourage users to review this page periodically to stay informed about our data practices.